Privacy Policy

1. Scope and Application

This Privacy Policy applies to personal information processed through Zentredge-owned digital properties, including website forms, project inquiries, and communication channels related to our software services.

2. Information We Collect

We may collect and process:

• Identity and contact data (name, email, company, role, phone number).
• Project and inquiry data submitted through forms, scheduling, or email.
• Technical and usage data such as device, browser, and interaction analytics.
• Communication records related to support, sales, and delivery planning.

3. How We Use Information

Personal information is used to:

• Respond to inquiries and provide consultation or delivery proposals.
• Plan, execute, and improve software development and AI implementation services.
• Maintain service quality, platform security, and operational reliability.
• Communicate relevant updates, including contractual and support-related notices.

4. Legal Basis and Consent

Where required, we process personal data based on consent, contractual necessity, legitimate interest, and legal obligations. You may withdraw consent where processing is consent-based.

5. Data Sharing and Third Parties

We do not sell personal data. Information may be shared with trusted service providers for hosting, analytics, communication, and scheduling, subject to contractual confidentiality and security commitments.

6. Data Retention

We retain personal information only for as long as needed for service delivery, compliance, and recordkeeping. Retention periods vary based on engagement type and legal requirements.

7. Security Measures

Zentredge applies industry-standard controls to protect data, including access management, secure infrastructure, and monitoring practices. No internet-based transmission is fully risk-free, but we continuously improve safeguards.

8. Your Rights

Subject to applicable law, you may request access, correction, deletion, or restriction of your personal data. You may also object to specific processing activities where legally permitted.

9. Policy Changes

We may update this Privacy Policy to reflect regulatory, technical, or operational changes. Material updates will be published on this page with a revised effective date.

10. Contact

For privacy-related questions or requests, contact us through the contact page.